NRMLA Code of Ethics & Professionalism

As more lenders expand into the reverse mortgage business and more products are introduced, NRMLA’s Standards and Ethics Committee published the Code of Ethics & Professional Responsibility to help strengthen the ethical framework that every member must follow.

All members must sign a copy of the Code of Ethics & Professional Responsibility when joining or renewing membership.

In addition, the Standards and Ethics Committee has published advisory opinions to help clarify certain parts of the Code of Ethics.

All documents can be downloaded below. If you wish to submit an official complaint, please download the proper form below and email to or fax to 202-265-4435. Be sure to include any relevant supporting documents, with the complaint form, that will help us during the investigation.